Hi:
I do a lot of business with you guys and figured that I would place an order via internet due to the long weekend. You have got to know that there are some flaws in the ordering system and it has got to be costing you money/sales etc. On two occasions, I meticulously placed an order for six items and each time when I selected "add to cart" and entered my credit info etc. the whole order cleared and I was back to square one. This if very frustrating and should be looked at on your end. I am only average skilled in computer technology as many of us are but can usually follow basic ordering and instructions. This should be brought to the attention of Beth. 
      thank you,  Dick Shappy